V4 Consumer Review – Telecom Engineer Experience with Payment and Communication
I carried out a telecoms and broadband installation on behalf of V4 Consumer for one of their disabled customers after agreeing a date and time with their representative, Rohit Khanna. The work was completed successfully, and the customer was pleased with the service provided.
Following completion of the work, I submitted my invoice as instructed and was told that payment would be processed promptly. However, despite sending numerous follow-up emails and making multiple telephone calls to both Rohit Khanna and the accounts department contact, Mayank Jhurani, I have not received payment or a satisfactory response regarding the outstanding invoice.
My experience has been that communication stopped once the work had been completed and the invoice submitted. Based on my personal experience, I would advise independent telecoms and data engineers to ensure they have clear payment terms and protections in place before accepting work from this company.
This review reflects my own experience relating to payment and communication following completion of contracted work, rather than the services provided to the end customer.