Directory

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Welcome to the telephone engineer directory.

On this website you can find ex-BT independent telephone engineers, that can fit you a telephone extension, broadband extension, find internal telephone faults, broadband testing basically anything you need for your residential telephone system.

To find a telephone engineer near you simply click on your area above to find listings, reviews, and comments from previous customers.

V4 Consumer Review – Telecom Engineer Experience with Payment and Communication

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I carried out a telecoms and broadband installation on behalf of V4 Consumer for one of their disabled customers after agreeing a date and time with their representative, Rohit Khanna. The work was completed successfully, and the customer was pleased with the service provided.

Following completion of the work, I submitted my invoice as instructed and was told that payment would be processed promptly. However, despite sending numerous follow-up emails and making multiple telephone calls to both Rohit Khanna and the accounts department contact, Mayank Jhurani, I have not received payment or a satisfactory response regarding the outstanding invoice.

My experience has been that communication stopped once the work had been completed and the invoice submitted. Based on my personal experience, I would advise independent telecoms and data engineers to ensure they have clear payment terms and protections in place before accepting work from this company.

This review reflects my own experience relating to payment and communication following completion of contracted work, rather than the services provided to the end customer.

Crackling Line

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There can be a number of reasons why you are getting a crackling line.

  1. The telephone extension wiring in your house has perished may be cracked or the outer casing split especially if the cable is running under a carpet and not around the edge of the skirting board also watch out for the carpet grippers as the cable could have the gripper nail through it.
  2. There could be a fault on your main incoming line which will transfer to every telephone point in your house.

No Dial Tone

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There are 2 reasons why you get no dial tone on your telephone line.

  1. There is a fault on your internal extension wiring causing a short that will effect every telephone socket in your house.
  2. There is a fault outside from your supplier either from the telegraph pole or the green cabinet in the street, getting them to admit there is a problem is a challenge itself.

Bt Charges

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BT charges £130 call out including vat per visit, if you require a telephone extension they will charge you another £75 on top of that making the cost £205 see here http://www.bt.com/pricing/current/Misc_boo/1393_d0e1.htm  BT to come your home to diagnose a fault or telephone problem will charge you £130 – if the problem is outside your home then the charge will not be made, but if the problem is found to be in your home expect to pay the £130.

The telephone engineers listed on this website charge you less than what BT charges.